Dear Yahoo! User,
Please tell us about your recent experience with Yahoo! Postmaster Customer Care in a brief online survey.
Thanks so much for taking the time to give us your feedback.
Have a great day,
Yahoo! Postmaster Customer Care
Well, a week later, and I am still blocked from sending to Yahoo.com, Yahoo.co.uk and now BTopenworld.com – I only get automated responses from Yahoo. Pipex are replying and say that their engineers are following it up. In the meantime, I’m copy/pasting emails from my secondary account. So I was delighted to see this appear in the in-tray. Sadly it is filed under their “mail abuse” category. They block me, they don’t do anything about it, and now I’m filed under “mail abuse”. Anyway, I think it has stopped raining, so I’d better nip out and tidy up the croft of toys left after the last downpour.
Overall, how satisfied were you with your most recent email interaction with Yahoo! Postmaster Customer Care?
Was your issue resolved?
We're sorry your issue was not resolved. To help us do a better job next time, please select the reason below that best describes why your issue was not resolved.
none of the answers said that yahoo did not care enough to bother
My problem is a known issue to Yahoo! Postmaster that hasn't been fixed yet.
What did you like MOST about your Yahoo! Postmaster Customer Care experience?
Nothing. You failed completely, and I still cannot send emails to people at Yahoo or BTopenworld. Your responses were merely copy/pasted from the Yahoo response book.
What did you like LEAST about your Yahoo! Postmaster Customer Care experience?
The automatic way that you passed the buck onto my ISP with no interest in me as a customer. We've been chatting about it on http://aktoman.blogspot.com
What improvements, if any, would you like Yahoo! Postmaster Customer Care to make?
Treat people like people. You care not a jot about this customer, so I laugh at you calling yourself "Customer Care". Ha ha.
Occasionally, we contact a few customers for additional info about their feedback. If needed, may we get in touch with you?